Comments on United Airlines and Mileage Plus

February 28th, 2005 by smp | Filed under smp.

On January 31, I went on a rampage about United and Mileage Plus. On Feb 25, Lessig posted that he flew his 1 Millionth mile on United, with no recognition.

Today, Johnnie Moore and Jon Strande weigh in on the same topic.

I am flying United on Wednesday and Friday. I used to be excited about travelling on United. Then I flew Alaska Airlines last week. United, you need to re-invigorate your brand, your company, and your staff.

Make me want to fly United again.